The Duet

Cancellation Policy

Rescheduling & cancellations: 48-hour notice 48 hours or more before your session: reschedule or cancel at no charge. Your deposit moves to your new date or is refunded. Less than 48 hours before your session: your deposit is non-refundable. You’re welcome to rebook with a new deposit. Late arrivals & no-shows I’ll wait 10 minutes past your start time. Sessions still end at the scheduled time. After 10 minutes without contact, the session is cancelled and your deposit is kept. If you’re running late, message QUIVRteam@quivr.global before your start time and we’ll do our best to accommodate you. Programs (Pleasure Reset & Couples Intimacy Program) Program sessions follow the same 48-hour notice. Late cancellations and no-shows count as a used session. Programs should be completed within 12 weeks of your first session. Program fees are non-refundable once your first session has taken place. Private Gatherings 14 days or more before your event: reschedule at no charge, or cancel for a full deposit refund. Less than 14 days before your event: your deposit is non-refundable, but it can be applied to a new date within 6 months. Life happens For genuine emergencies, such as illness or a family crisis, please reach out. One courtesy reschedule may be offered at QUIVR’s discretion. If QUIVR needs to reschedule If we need to cancel or move your session, you’ll receive priority rebooking or a full refund of your deposit, your choice. Questions? QUIVRteam@quivr.global